Privacy policy
Privacy Policy
Last Updated: September 6, 2026
bellastride.shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a tailored shopping experience (the “Services”). bellastride.shop is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or another person or that can reasonably be associated or linked with you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
- Contact information, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as previous transactions.
- Communications with us, including information you provide when communicating with us, such as when submitting a customer support request.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about your interaction with the Services, such as how and when you access, browse, or use the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
- From our service providers, including when we engage them to provide certain technologies or services and they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange delivery, facilitate returns and exchanges, allow you to post reviews, and provide you with a personalized shopping experience, such as product recommendations based on your purchases.
We may also use your personal information to improve and better personalize the Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or mail and displaying online advertisements for products or services through the Services or on other websites.
This may include advertising based on items you previously purchased, added to your cart, or other activities you performed through the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access information with anyone else.
Communicating With You
We use your personal information to provide customer support, respond promptly to your requests, provide efficient services, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, participate in civil discovery proceedings, investigate potential or actual litigation or other legal proceedings, and enforce or investigate potential violations of our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
- With business and marketing partners to provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to request that we do not disclose your information for targeted advertising based on your online activities across different merchants and websites. You may exercise your right to opt out of these uses through the data-sharing opt-out page available on bellastride.shop.
- When you request, direct, authorize, or otherwise consent to the disclosure of certain information to third parties, such as for shipping products to you or through the use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms and policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services will be transmitted and disclosed to Shopify and to third parties that may be located in countries other than the country in which you reside in order to provide and improve the Services.
To help us protect, grow, and improve our business, we also use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, other merchants, and Shopify.
To provide these enhanced features, Shopify may use personal information collected about your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding Shopify’s use of your personal information for these purposes.
For more information about how Shopify uses your personal information and the rights that may be available to you, please review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other applicable terms and conditions.
We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of information found on them.
Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or third parties.
The inclusion of such links does not, by itself, imply endorsement of the content of those platforms or their owners or operators, except as otherwise stated within the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”
Additionally, information you send to us may not be secure while in transit. We recommend that you do not use unsecured methods to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, including whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request where permitted by law.
- Right to Access / Know: You may have the right to request access to the personal information we hold about you.
- Right to Delete: You may have the right to request deletion of personal information we hold about you.
- Right to Correct: You may have the right to request correction of inaccurate personal information we hold about you.
- Right to Portability: You may have the right to receive a copy of personal information we hold about you and, in certain circumstances and subject to certain exceptions, request that we transfer it to a third party.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws. You may exercise your right to opt out through the data-sharing opt-out page available on bellastride.shop.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as an opt-out request for the device and browser you use to visit our website.
If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your browser or device.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails relating to your account or orders.
Additional Rights for UK and EEA Residents
If you live in the United Kingdom or European Economic Area, subject to exceptions and limitations under local law, you may also have the following rights:
- Right to Object to or Restrict Processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
- Right to Withdraw Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawal of consent will not affect the lawfulness of processing based on your consent before its withdrawal.
You may exercise any of these rights where indicated through the Services or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before processing your request, as permitted or required by applicable law.
Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request, we may require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us.
We will respond to your request within the time required by applicable law.
Complaints
If you have complaints regarding how we process your personal information, please contact us using the contact information provided below.
Depending on where you live, you may have the right to appeal our decision by contacting us or to lodge a complaint with your local data protection authority.
For residents of the European Economic Area, a list of relevant data protection supervisory authorities is available through the European Data Protection Board.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country in which you live.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, as applicable, unless the data is transferred to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will publish the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please contact us:
Website: bellastride.shop
Phone: +1 780-555-0124
Email: support@bellastride.shop
Address: 262 Bessborough Dr, East York, ON M4G 3K6, Canada
For purposes of applicable data protection laws, we are the data controller with respect to your personal information.